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Cleaning Your Jewelry
We know you pleasure in having sparkling clean jewelry, and it is always our pleasure to ultrasonically clean and steam dry your jewelry free of charge at any time. However, stones that are loose can occasionally come out of the piece during the cleaning process.
If we are cleaning your jewelry, with the Basic Cleaning or Intermediate Cleaning, and a stone comes out in our cleaner, there is a charge to reinstall the stone. We will gladly suggest some preventive maintenance to insure that the stones stay in your piece while we clean it and for later while you enjoy wearing it.
Basic Cleaning
What we do:
Ultrasonically Clean.We may use a soft brush to assist in cleaning.Steam out dirt and dry. This is very safe.
What we don’t do:
Check stones for tightness. Tighten any loose stones. Round out a ring. Refinish, remove deep scratches.Polish ring like showcase new. Guarantee stone loss. Replace stones.
The Charge: Free. However, if stones come out during cleaning, there is a charge to reinstall, and repair the cause of the loss.
Intermediate Cleaning
What we do:
Polish ring to a shine with high speed buff. Ultrasonically Clean. We may use a soft brush to assist in cleaning. Steam out dirt and dry. This is very safe.
What we don’t do:
Check stones for tightness. Tighten any loose stones. Round out a ring. Refinish, remove deep scratches. Guarantee stone loss. Replace stones.
The Charge
| # of items |
Gold |
Platinum |
| 1-5 |
$8 each |
$12 each |
| 6 or more |
$6 each |
$9 each |
If stones come out during cleaning, there is a charge to reinstall, and repair the cause of the loss.
Back to Factory Specs
What we do:
We hand check each stone for tightness. Tighten any loose stones. Reset any that come out during cleaning at no charge. We may guarantee stone loss for 1 year. Round out a ring. Refinish, remove deep scratches. Polish ring to a shine with high speed buff. Ultrasonically Clean. May use a soft brush to assist in cleaning. Steam out dirt and dry. This is very safe.
What we don’t do:
Unconditionally guarantee every stone. Some examples of items that we may not be able to guarantee are: Less than 4 prongs, size of stone, worn prongs, etc. There could be charges to repair prongs, tips and such.
The Charge
| # of items |
Gold |
Platinum |
| 1-5 |
Starts @ $35 each |
Starts @ $50 each |
| 6 or more |
Starts @ $26 each |
Starts @ $38 each |
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| 18kt White & Yellow Gold Setting |
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Read what others say about shopping experience with us
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My husband and I met Slava and his wife at a charity event outside of our respective businesses. During the initial meeting, I was impressed with the knowledge and interest Slava relayed to me regarding the restyling of my wedding ring.
My diamond and ring setting were purchased separately. The decision on the main diamond was a long process. Unfortunately, I picked the setting from a catalog and was disappointed in the way the ring displayed the center diamond, the way it fit on my hand, the unfinished edges on the insides of the ring. I kept Slava’s business card for a year before I made an appointment to see him. They both remembered meeting me at the Charity event.
The appointment was handled with professionalism and much patience. I didn’t know what I wanted; only what I did not want. We discussed what style I wanted, what portrayed my personality. That meant talking about many styles and the material for the ring make-over. Slava assured me that I would see the design before the casting and I could change my mind at any time along the way. I was never rushed and there were calls and emails to me throughout the process. While I had no deadline, Slava made sure I had the ring for a special event around Christmas time.
I ultimately decided upon Platinum and added more diamonds to the styling. We adjusted things once after the initial drawings and I was so excited to see the final result. When I saw the ring, it took my breath away. It is exactly what I wanted and it is one of a kind, with personal markings meaningful only to me and my family.
I couldn’t suggest a better experience for another woman or man thinking of designing something special that will last a lifetime.
Ring Details - Nancy L. Buck, March 2008
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